I am from New York State and my father lived in Knoxville. He was in the hospital for 4 days and it was decided he needed to go to hospice for his final days. I cannot say enough great things about this facility. It is staffed with such compassionate people and is the state of the art facility. Very impressed in the short amount of time he was there, 5 days, the staff had bonded with him and were going out of their way to ensure he was well cared for and comfortable. Excellent communication! I only wish there was this exact facility in Saratoga, New York.